We ma looking to guide a trip

We ma looking to guide a trip

All the info you provide would be remaining confidentialbined which have solutions regarding most other professionals, it will help us advisor our very own contact hub team and create the products. Jetstar requires your confidentiality very certainly. You will see our Privacy policy within Jetstar

The new questionnaire would be designed for the next 7 days and you can is elevates no more than five full minutes to accomplish.

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Joe Calleri, Have you thought to

Joe Calleri, Have you thought to put your individual grievance on this website, rather than publish they on the statements? When you find yourself logged during the, throughout the greatest eating plan, there can be a relationship to “Create Complaint”.

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Great – carry on with the good functions

Higher – carry on the good really works – inaccessible Jetstar hide about their unique high wall structure away from unreachable quiet – they needless to say disregard people. I’ve our very own 16 year-old unaccompanied daughter stuck into the Bali immediately following step 3 various other Jetstar routes had been cancelled on her behalf & the woman is become delayed getting 8 weeks. Seriously useless Jetstar Filipino call centre and that despite nine calls regarding 20-60+ times has actually achieved nothing – with no-one cares. Jetstar is actually a health risk is eliminated no matter what or yet not cheap its prices. And don’t forget he or she is owned by Qantas. Chris Athlete

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Nobody is Responding Phone

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Thus crazy Jetstar provides

Very upset Jetstar has evolved deviation day from early morning so you’re able to night Brisbane so you’re able to Bali. I want to pay an entire night accom to possess visiting 1am Ubud.

You Win Certain You Cure Certain

I will not exercise you with my Jetstar feel, albeit to say I got unknowingly reserved my one way flight back to front, ie Melb-Bali in the place of Bali-Melb. Just like any the previous statements, I became inside my wits stop applying for connected that have an effective Jetstar representative around australia. I turned to the Australian subscriber list over, and you will emailed a primary content every single of one’s tackles, requesting you to definitely contact me As quickly as possible. Contained in this an hour or so I had an answer regarding David Hallway () and my disease fixed, amazing once the that will check, people who have had products, of every malfunction, that have Jetstar. So contained in this couple of hours regarding my personal initially email address to all the and you can sundry, I had rebooked my personal trip, and also had been administered a followup content off David, which i answered having a massive thank-you, and you may my personal faith into the Jetstar returned. All the try better one to ends up better, you may think, No . Come to the fresh new airport, just after a two time drive, towards the Monday mid-day (You will find a linking flight on Monday so you can France) only to discover an email of my travel agent stating my journey are cancelled, physical trouble, sure Jetstar, similar to diminished anybody to your planes so we wouldn’t become traveling . sure whether or not it does not rain for the pours. My great wonderful traveling representative Stephanie, Journey Center, got me reserved for the an effective Virgin flight the next day. I’m sorry David, I won’t be back again.

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i ma trying to guide an airline to Australian continent , i live in Danang , This site tells me i need to see Saigon in order to re also prove my personal scheduling , that it cannot end up being proper . Can it ?. basically book shell out via CC thats are !

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Well done toward person who

Well written on the individual that had the e-mail details. That’s the best possible way I was in a position to contact Jetstar with a distressful gross breach off duty of care to their the fresh new area towards the my husband. True towards mode out of Jetstar, We gotten a shortage lustre reaction and you will an offer off travelling promo codes towards value of $100 each of 4 folks. But still neglecting to target the problem of its breach from obligations regarding care and attention. No-go! I would suggest that you create as i did which is actually so you can ‘bomb’ every details. David Hallway is brilliant and he sent my personal issue on the proper agencies just who promptly brushed myself from. That isn’t making myself that have other option however, to contact the latest mass media.

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